Logging in to your Members Area

How to Log In
To log in to your Home Office Pro powered members area, go to http://www.YOURTEAMDOMAIN.com/members or use the log in link provided on the website. 
 

Recovering a Lost or Forgotten Password
If you have forgotten your password, you can click on the link below the username and password fields that says "Forgot Password?"
Example:

When you click this, your password will be reset to a temporary one and will be emailed to the email address we have on file for your account.  If you do not receive this email, you will need to contact Technical Support.

 

Error Message: "Your Session Has Ended"
If you receive this message when you log in or after you have logged in and click on a section of your members area, this means that your web browser is not keeping you logged in to the members area.  This is a browser or Internet Provider issue and Home Office Pro Technical Support can not correct it.  You will need to try the following:

  • Make sure you are using the most up to date versions of the following web browsers:
    • Mozilla Firefox (2.0 or later)
    • Internet Explorer (7.0)
    • Macintosh Safari (Leopard or later)
  • Please note that the web browser provided by AOL will not work due to security issues with the AOL browser software.
  • You may need to adjust the security settings on your web browser or your firewall.
  • If you are on a Wireless or Satellite connection, you may need to contact your internet service provider to adjust your Proxy Settings

 

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