email editor
Manual Install of the email editor browser plugin
- When you create or edit an email in Response Magic, the Email Editor should load automatically and appear as pictured here. (Please note that Firefox and Safari web browsers use a different version of the editor program and so it will appear differently.)
- If the editor does not appear as above, scroll to the bottom of the email creation page and look for red text. Follow the instructions to install the editor.
- You can also try installing the editor manually by following these instructions:
- Download the editor here
- Click Run when the pop up window appears
- When it is done downloading, click Run again to install it.
- Once the program is installed, Restart your computer
- Log into Response Magic and try again to load the editor.
- Also, please try following the above steps with any Firewalls you have installed on your computer disabled.
- If you still require assistance, please contact the Help Desk.
